Return Policy

  • Return & Refund Policy : 

    I don't want this item

    Changed your mind? We are happy to refund or exchange unwanted items in perfect condition within 14 days of receipt. Please try to reach our customer help desk where one of our Customer Service representatives will be able to start your return. When returning non-defective items, you are responsible for the shipping fees and all other inferred costs.

The following items can be returned:

      1. Unopened cosmetics (skin, face, and hair care products) .
      2. Unopened media (CDs, DVDs, and software) .
      3. Unused Judaica items and homeware .
      4. Jewelry, books, and clothing in perfect condition .

        All products must be returned in their original unopened package. 

    The following items cannot be returned:

      1. Personalized items like name necklaces or engraved rings
      2. Cosmetics which have been opened
      3. Perishable food items

        You will not be refunded for these items.

        if your product is broken or otherwise defective, you must let us know within seven days of receiving your package. Send photographs of the damaged item to our Customer Service team. We'll refund your return shipping costs and either issue a refund or send a replacement item according to your wishes.